FAQ

How can I change the address or phone number in the order?

If you want to change your address or phone number, please contact us at E-mail ID support@isshindia.com If your order is not shipped, our team will make the necessary changes. You cannot change the address once the order is shipped.

How do I check the current status of my order?

You can review the status of your orders by visiting the "Order History" tab in your "My Account" page, and you can instantly see the status of a specific order and all your past orders.

Once the order is shipped, it will have a'shipped' status. You can track in detail through the tracking details shared on your registered phone number.

Why is my order not showing?

You can track all your orders from the 'Order History' option under 'My Account'. If your most recent order is not showing after successful payment, please do not worry and contact us at  E-mail support@isshindia.com 

What do I do in cases of failed delivery?

In case of any concern with the delivery of your order, you can contact us at  E-mail support@isshindia.com